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Rent Pilot
Terms of Use
Last updated: 19 May 2026
These terms govern access to Rent Pilot. Rent Pilot provides software tools for rental administration; it does not replace legal, tax, financial, property management, or tribunal advice.
Using Rent Pilot
You are responsible for providing accurate information, keeping your account secure, and using the product in accordance with applicable rental, privacy, consumer, payment, and electronic signing laws.
Accounts and Roles
Rent Pilot may provide different landlord, renter, support, or administrative workspaces. You must only access records, properties, messages, and workflows that you are authorised to use.
Rental Records
Rent Pilot may help create, store, or share rental records such as applications, lease drafts, condition reports, rent records, support messages, and property details. You remain responsible for reviewing those records before relying on them.
Payments and Signing
Manual rent payment records and signing features may depend on third-party providers or external banking records. Provider approval, identity checks, settlement timing, and legal terms may apply before those features are available.
Subscriptions and Fees
Paid features may be offered through app stores, web checkout, invoices, or third-party payment providers. Pricing, billing frequency, cancellation, refunds, taxes, and trial terms will be shown before purchase or in the relevant app store or provider terms.
Acceptable Use
You must not misuse Rent Pilot, interfere with the service, attempt unauthorised access, upload unlawful or harmful content, or use the product to harass, mislead, or discriminate against another person.
Third-Party Services
Rent Pilot may link to or integrate with third-party services. Those services are controlled by their own providers and may have separate terms, fees, privacy practices, availability, and support processes.
Availability
We aim to keep Rent Pilot reliable, but the service may be interrupted by maintenance, provider outages, network issues, or product changes.
Changes and Suspension
We may update these terms or change the service as Rent Pilot develops. We may suspend or restrict access if needed to protect the service, users, providers, or legal obligations.
Contact
For support or terms questions, contact support@rentpilot.au.
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